Brivo Success Story: Ontario’s Medical Center

October 22, 2018 / GuidesFor Team

Hospitals play major roles in strengthening and protecting our bodies from illnesses. Considered as pillars of health, everything gets reversed, however, once they overlook the importance of Physical Security.

Physical Security emphasizes the protection of tangible assets, like IT equipment, documents, facilities, and personnel, from man-made (theft, sabotage, vandalism, damage) and natural (storms, floods, earthquakes) threats.

Physical Security is inevitable for every institution, as it bridges the gaps between physical asset safety and human security efforts. Each element of Physical Security falls under one or more of its five defensive layers or stages, which are deterrence, detection, delay, response, and recovery.

Previous Situation of Ontario’s Medical Center

The main challenge for Ontario’s Medical Center was their key and lock system. Patients and personnel lock doors using brass keys. People sometimes leave doors partially open because of a fast-paced setting. This prompts security personnel to manually check and close every door. This practice breeds lower productivity and efficiency.

They tried solving the gaps of physical security using a laid-back and manual system. Doors fall under deterrence, the first and most crucial layer of defense, and Ontario’s Medical Center’s manual systems are prone to errors and inconvenient for everyone.

Changes in Physical Security Features of Ontario’s Medical Center

Desperate needs lead to better changes. The medical center did not only change the key and lock system, but upgraded the whole system with:

  1.      Automated Access Control

The components of setting a reliable access control system include people, entrance and alarm schedules, events monitoring, and reports viewing.

  1.      Mobile Management

Despite busy schedules and physical absences, administrators can still manage offices and building through using mobile phones. They can also:

  •         Control access systems settings 24/7 all around the world
  •         View real-time footages of areas of office buildings
  •         Set restrictions for users instantly
  •         Open doors and issue temporary passes with a few clicks
  •         Incorporate new users through phone’s camera

Hospital employees with mobile phone access can:

  •         Enter different rooms by using all-in-one access and clicking buttons found on app
  •         Prevent losing access keycards
  •         Instantly view doors that are frequently used

With these features, Ontario’s Medical Center reaped these positive changes:

  1.   Administrators are more confident of the staff’s treatment to patients.
  2.   Offices of doctors and administrators became restricted to visitors and patients.
  3.   Only authorized physicians, nurses, and staff can enter restricted places and use equipment.
  4.   Patients, visitors, and staff can stay in common areas and clinics based on the administrators’ allowed time frame.
  5.   Staff can stay for classes and events safely in cafes and open spaces once clinics close.
  6.   This medical center is able to cater to the needs of nearby communities, even if specific areas are limited for public access. They have established themselves as a safe medical center, which turned to be a good marketing strategy.

Elements of Physical Security for the Medical Sector

Before hospitals and medical centers enjoy these features, they need to invest in and set up these important elements of physical security:

  1.      Doors and Locks

Hospitals need to invest in sturdy or bulletproof glass doors. They should incorporate automated and high-security locks to protect patients, confidential data, and equipment from intruders.

  1.      Surveillance and Alarm Systems

Most beliefs of healthcare industry leaders concern that hospitals and medical centers need to invest in video surveillance, sensors and alarm systems, which include peripheral cameras, effective video analytics, and high video storage spaces.

  1.      Access Control

An effective and efficient access control system includes integrating different departmental systems and data in verifying credentials of employees, visitors, and patients.

Brivo, one of the best providers of access control systems, was able to combine the strengths of mobile phones, cloud, and security. It had been able to reduce hardware use, which is prone to physical destruction, by migrating data to the cloud.

Benefits of Physical Security Features

As a provider of cloud-based security platforms and products since 2002, Brivo has already reached more than 10 million satisfied users around the globe. One of Brivo’s trusted features is their competitive and world-class access control system.

Once other hospitals adapt these features into their systems, they can also get the following benefits:

  1.      Convenience

Using the mobile app powered by the cloud, administrators and security personnel can verify and approve or reject employee credentials, while employees can see their limitations and have all-in-one door access.

  1.      Security

Using mobile phones lessens the worry for safekeeping and losing keycards. Users receive their one-time passes through emails to enter premises. They use their pins or fingerprints to unlock phones, which makes it difficult for hackers to duplicate access.

  1.      Financial

Installing apps on personal mobile phones is cheaper than reproducing access cards. In case phones get lost, users can replace their devices at their own expense and login to the app.

Health is Wealth with Physical Security

On top of hiring competent medical practitioners and staff, getting the best medical equipment, and prescribing the right medicines, getting the returns of wealth invested in health means establishing the appropriate foundations of physical security.

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